Below are some of our Client Testimonials, posted in a famous Hosting Forum and on our forum:
I just got a new VPS with Direct Admin installed and was scouting around for some one to secure, optimize and manage the VPS as I really do not have the time at this moment to do it myself.
I selected Webbycart to do it for me and I have not been disappointed. Bobby and his team have been truly impressive and have done a wonderful job on the VPS.
I have put in a total of 4 support tickets so far and each one has been attended to in a fast, professional manner.
I will continue to have them for VPS management as they are technically capable of handling stuff unlike one other management provider I have seen.
I am glad I found some one who is good for managing my VPS.
Bobby and team - God bless you.
One of the domains on the VPS is technichristian.net
url of the post: http://www.webhostingtalk.com/showthread.php?t=694244
We have seen some of our dedicated server clients go with this server management company. Our clients seem to have good responses regarding them.
StatewideWebHost.com / Statewide Internet
Serving our customers since 2002.
Dedicated Servers, Colocation, Shared, Reseller Web Hosting
WHT URL : http://www.webhostingtalk.com/showthread.php?p=5184077#post5184077
Just like to comment that I have a server managed with these guys and it's great
They are willing to do the smallest, most stupid things like activate AWSTATS in cPanel to big things like repairing named when it dies etc.
They are also very good at transferring accounts from servers as well Highly recommended
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post url : http://www.freewebspace.net/forums/showthread.php?p=1003691#post1003691
Go with webbycart. I am a new convert and am bringing all my servers online with them. Average response time was 5 minutes on tickets, and they went WAY above and beyond to support me.
I also went with the rsync backup, and they set it all up and it is working perfect.
Plus, for the price you cannot beat them.
post url : http://www.webhostingtalk.com/showthread.php?t=708434&highlight=webbycart
Webbycart is a company who offers dedicated servers and server adminstration for a very aggressive pricing that cost only 25 usd(for wht member.
Sorry, but english isnt my first language so sorry if you see any grammar errors.
I purchased their server adminstration service.
I have only been with them for one month however I can safely say their service are superb
Response time, Rate: 8,5 of 10
Average 5-10 min responsetime however when it's GMT 04.00 AM - 11.00 AM i sometimes get a reply after 3 hours, however that's is the timeframe they advertised so I don't have anything against that. Though you can raise an emergency ticket which I never did during 04.00-11.00 am. Otherwise when its after 11.00 am and before 03.00 AM I always get very fast replies and have my tickets solved within an hour.
Escalation, Rate: 7 of 10
When there is tickets where it cannot be resolved within the hour, the staff sometimes tell me the issue cannot be pinpointed therefor my tickets get closed. Im not quite happy but understandable. But I would be happier if they cannot find the issue, instead of closing the ticket, ask the customer from what this point they should do now. For example I once had database corruption with unusual behaviour where one table got corrupted and when it once got fixed another new table gets corrupted. Like an endless chain. As they didnt see anyway how to fix it they asked me to contact vbulletin instead when vb said that has nothing to do with it. I notified webbycart staff and reinstalled mysql and everything went fine. Despite this Im still pleased with webbycart service as the other tickets that I raised got many of those escalated tickets all resolved except 1 but that one is impossible to fix.
Resolved requests, Rate: 10 of 10
They are always within the timeframe and they fulfill my requests always in timely manner. I can rest assure that whatever my request is based on I can expect them to fulfill it in no time
Reliability, Rate: 9 of 10
As I mention already all of my 45 tickets(except one)got resolved and I can easily rely my trust on webbycart with great ease as I know they are fully capable of what they are doing and with professional manners. They just dont install any third party the customer request if it compromise the server so they advice me not to. That im grateful that they care for the customers server.
Post URL : http://www.webhostingtalk.com/showthread.php?t=709113
Hello just wanted to say that I'm very happy with Webbycart too. They always repond fast to my emails and they are very patient. I just bought a dedicated server and didn't know how everything worked, they helped me a lot. They are also nice enough to transfer my sites to my new server.
post url : http://www.webhostingtalk.com/showthread.php?p=5236099&highlight=webbycart#post5236099
I think the entire staff at Webbycart should take a bow. I have only been with them a few days but I honestly have never found a company that responds so quickly. They went above and beyond to get a new server setup for me. I had some problems with the datacenter and they sent 20 different emails to get things setup the way I needed.
The staff actually teated me like a person and genuenly seemed concerned about getting things working for me. They answered every stupid quesion I had (I ask alot of stupid questions) I am sure there were times when they should have told me where to go, but thankfully they never did.
I would rate them a 10+
Thanks Webbycart for all your hard work.
ps. I have another server for you
post url : http://www.webhostingtalk.com/showthread.php?p=5239500&highlight=webbycart#post5239500
Another from Matteww:
I would take a look a WebbyCart, fastest and most thorough company I have ever used. I really don't think I can use anyone else now. responses within 5-10 minutes, I haven't had any server issues since moving there and any requests I make are resloved within the hour. The only problem I have had was with one of my new servers and it ended up being a problem at the datacenter they worked on it for 24 hours and updated me with the progress every hour.
post url : http://www.webhostingtalk.com/showthread.php?p=5255007&highlight=webbycart#post5255007
webbycart... 1 month review
So, I'll keep this short and sweet.
I have been with webbycart for about a month now... actually 29 days as the invoice is due tomorrow.
I used the live help to ask a few pre-sales questions (can't really remember what the questions were) but I was impressed enough that I signed up.
In the past month, I opened 9 tickets that ranged from server setup and hardening, installing PHP extensions, all the way to troubleshooting either server/network slowdowns.
All the tickets were completed very promptly... the quickest ticket was a few minutes... and the longest one took 2 hours I think...
If webbycart wants to know who this is... search for a ticket ending in 242 that was assigned to Patricia.
post url : http://www.webhostingtalk.com/showthread.php?t=715548
WebbyCart review - Dedicated Server
Sorry, English is not my native language so excuse me if you see grammar errors.
5 months ago I decided to upgrade my hosting service because I was receiving a huge amount of traffic(on my view )
I purchased their dedicated server adminstration service.
After this time I can say that:
Response time, Rate: 9,5 of 10
They are extremly fast.Seriously, always there is someone to support it, or for to calm down if you are in troubles with your FTP or DNS or this kind of stuff.
Resolved requests, Rate: 10 of 10
I just can say , perfect. They always resolve my problems or my requests.
Reliability, Rate: 10 of 10
I think 10 tickets on 5 months tell how reliability they are.
100% my site has been online.
Server Rate 9 of 10
it is a pentium 4 and no problem with 400 or 500 users online and 30.000-50.000 per day.
Alex from Spain.
Post URL : http://www.webhostingtalk.com/showthread.php?t=721278
I had raised more than 75 tickets a month but they answer very patiently, prior to this i was with PSM, not satisfied with the way they answer the tickets ( this is my exp not common) but this guys do well and answer very very patiently.
I recommend them, if you really need a good service and care, this days i found that they had increased the response time, they are very fast now
URL of the post : http://www.webhostingtalk.com/showthread.php?t=747022
From Section 8:
These folks are really something special. I would recommend anyone to at least try them out. They are currently managing my DirectAdmin server and have been responsive, polite and quick. Thanks Bobby, Tisha, Josh and the rest of the crew for the great service to date.
Post URL : http://www.webhostingtalk.com/showthrea ... ost5570583
I have been a year with this firm, and I very satisfy with them, I already have 120Gb upgraded before, and I had plan to upgrade to 250GB soon.
I very recommend backup your important client to them.
post url : http://www.webhostingtalk.com/showthrea ... =webbycart
Just saw this thread on webbycart. I was told about their services by a friend. Had a VPS, now having a dedicated one. T If one have a server, there will be problems but the best part of them is the support system, they reply hardly within 2 min.. which is quite nice as I have not found this anywhere. And quite honest about the problems the server has.
Good support team of Bobby,Josh & Tisha. But I get more to interact with Josh & Tisha
Post url: http://www.webhostingtalk.com/showthrea ... ost5625186
i'm Marco Forconi from Italy, i'm not english fluent so excuse for any language errors.
I purchased Webbycart dedicated server support service and what i can say it simple: this is a Very Good Service!
They reply me in (VERY) fast timing and support me for ANY kind of tickets: i have solve 100% any tech problem server related
I've subscribe a prepaid paln for 6 Months...but i just decide to buy a new server from them and let manage ALL to webbycart
No more hassle, worries or any other problem: just ask them...and they FIX iT!
do you need a special config: they do in a snap for you!
Also note that i'm NOT a server expert, and i don't know a single line of Linux Code: but with Webbycart guys i definitely found my peace of mind regarding hosting services and LOTS of free times for me and my family.
Hope they'll continue in the future to give a good service as now and , until then, i'll be surely one of their (happy) customers
Post from khaled:
i have a story nice story it,s start ...
having problems with high load in my server
and i,m a newbie in server management ....
i,m loyal to all companys that i deal with if they treat me with respect ..
and in the past i was a clinet to webbycart.com to mange my server .. .. ..
last night the load hit 195 up and i can,t figure out how this happened and way ...
so i start googling to find a solution and nothing ....
so i did try to go back to webbycart.com and buy back my old management plan
but i can,t my master card have an issue i did call my bank to ask why but i still need to Waite 48 hours to use my credit card ...
so i went and ask webbycart.com for one thing to fix this without paying coz my bank wont allow it until 48 hours ...
after 15 minutes i was shocked why coz the answer was :
Sent to ******** on Nov/12/2009 10:53:50PM
Invoice Generated. Just pay when ready. Provide your server login info and we
will look into your issues.
after a wail they sent me an update to my ticket
Sent to ******* on Nov/13/2009 11:12:01AM HI,
We have updated several services including apache and php, we also fixed some
issues. Load is stable and low now. Email us again if problem persist.
after that i wrote to them that i,m thankful for your help and trust about helping me without paying
they answer me again
No problem, as you are a previous client, so this is not an issue for us.
so deeply deeply
thanks webbycart.com to all your staff for this kind trust
at the end of the story i,ll stay with webbycart.com company and will have more dedi server in future and they will mange it for me
URL : http://www.webhostingtalk.com/showthread.php?t=904535
From : ATH-Sean:
I currently use 'WebbyCart', their support is excellent and cannot say anything wrong about their servers and backup procedures, their service is superb overall and it is a service that I am more than happy to recommend
post url : http://www.webhostingtalk.com/showthread.php?t=946745
Webbycart for me.....and they've never let me down.
post url : http://www.webhostingtalk.com/showthread.php?p=6779688
Review for WebbyCart Server Management Service
I just wanted to take the time to write a review for Webbycart as way of saying thanks for the service I have received. To start I will state that I have only been with them a short time, but in that time they have done way more then they should have for the price I paid.
I will break it down for anyone who is considering Webbycart services:
Service - 9/10:
The service is great, as mentioned I have only been with them a short time but in that time I have submitted a few tickets as well as have them handle a server move for one of our client servers. The move went very smoothly and they kept me updated with all the information I requested.
Communication - 8/10:
They have responded to all my tickets and questions in very good time, way under the times they quote on their website. The only draw back being that sometimes I have to explain what I am asking a little better then usual.
Price - 10/10:
My usual opinion is that you get what you pay for. In this case I am getting way more. For the $35 (or less) per month fee they seem more then happy to go out of their way to sort out any issues.
Conclusion - Solid 9/10:
I am not the easiest person to work with, given I have a lot of knowledge when it comes to servers anyway and I am one of them people that needs to be involved and kept updated. They have replied to all my questions and always been polite. The price and the service is more then can be expected and I would definitely recommend anyone to use this service if needed.
The only pre-advice I can offer is that they are more happy to deal through ticket then through livechat, which is fair enough as they say it is to keep track of what has been discussed.
Also it helps to be very detailed and specific about what you are asking or requesting, as it makes communication a lot easier.
I appreciate I am not exactly a super poster on these boards, but I will happily reassure anyone who is considering Webbycart, by email or phone (through my website) if they would feel more comfortable with a reference this way.
I would like to share my experiences and reviews with the community about WebbyCart - Over the last year and a bit that we have been using there services WebbyCart has been amazing
Recently I had to change servers for a setup of there offsite backup service, in order for me to do this I had to cancel the existing account and then renew it to our new server(s) - this was done quite quickly.
The account was adjusted accordingly with the previous accounts payment and the new term of the new setup, we were pro-rated for the better half of the payment that was not due for our previous systems and account - that was a benefit to us indeed.
Regardless of the new setup, I had talked with Roberta and Bobby over their ticketing system and I must admit that there response times are amazing. In every accord my tickets have always been answered in a matter of under 10 minutes. I just opened a ticket with WebbyCart and it was responded too in record time
What can I say, I love there service, their prices are fair and I have had no major issues to speak of ... I believe that this company is perfect for our growing needs and I would like to thank everyone from WebbyCart for their quick and easy support.
My WebbyCart Review
I just used WebbyCart for a one time admin job (at an incredible price btw). We needed thousands of cpanel accounts migrated to new servers.
I filled out the quote form and within an hour they had set me up with an account and invoiced me. I paid it shortly afterwards and included all the details and the migrations started before I even knew it, very fast service.
The new server had some problems with Apache crashing, 100% my fault (module configuration errors). They emailed me to notify me of the problem, then emailed me 30 minutes later saying they had fixed it themselves and migration was resuming. I slept through the whole thing and when I woke up everything was running smoothly. Needless to say I was very pleased.
I highly recommend these guys, there is not one thing that could have been better about the service, absolute 10 out of 10.
These guys tend to be a bit taken for granted by me to some extent, so I thought it was about time I gave them a mention.
I use only use quality providers for VPS's like KnownHost and FutureHosting......consequently I need the quality of service for backups that would be on a par with companies of that stature.
I have around 400 clients to backup from different locations, so it's always been critically important that there are no weak links in the chain.
So when I was looking round for a backup provider 15 months ago, I did a lot of research.....eventually going with Webbycart.
And since that time, Webbycart have been there in the background TOTALLY handling everything for me. They have to, I'm not a sysadmin......I'm a web designer, and I'll openly admit I'm as clueless on a server as anyone could possibly be.
KnownHost and FutureHosting have to give me 100% handholding in their respective areas.....and they do it brilliantly. And the same applies to Webbycart in their field......because make no mistake, these guys really know what they're doing, and are as quick in action and resolution as my two VPS providers.
Example was yesterday morning I put in a ticket to get them to set up an additional Cron on a weekly basis from one of my VPS's. The time for them must have been around 2AM......and I got a THREE minute response and SEVEN minute completion from Tish.
All I can say is that in their field of expertise they're as slick, proficient, and reliable as KnownHost are in theirs. And if you know anything about the industry then that's high praise indeed.
So thanks to Bobby and all the team.....sorry it took 15 months to get round to this, but I tend to forget about you guys because everything just works......all the time. It's only on the odd occasion that I need something done that I remember just how good you guys actually are!
PS......my domain has been verified with the Mods, plus a screenshot of the support ticket referred to above.